There were numerous staff roaming the rooms looking for event goers to help, even one standing in the lobby with a sign on a pole offering to answer any questions people might have.
When entering the ballrooms for events the staff were insistent that people exit through particular doors. With the exception of the beginning and ending of the event, this seemed like a pointless exercise as there was no hazard to just go out any door when you were the only one trying to get out of the room.
One of the best amenities you could imagine for those who rely on their phones, which is pretty much everyone between the ages of 10 and 60 and beyond, were at least two charging stations for all manner of devices with six spots per station to juice up your device. As someone with an older phone, an IPhone 4, this was a welcome sight as this device tends to go through power very quickly. A useful thing my tech savvy buddy told me was to get on any available WiFi network offered as that preserves your power better, in addition to using less data.
For next year’s events, come with questions. It appeared initially that only the Town Hall was going to allow questions, but every event has a question and answer opportunity.